Privacy Policy

1 Who We Are

AutogrowMedia is a digital marketing and social media automation business based in India. We provide tools, coaching, and automation systems designed to help entrepreneurs grow their social media presence and generate income online.

2 Information We Collect

2.1 Information You Provide Directly

When you interact with our website or purchase our products, we may collect:

• Contact Information: Name, email address, phone number
• Payment Information: Billing details processed securely through Cashfree (we do not store your card details)
• Communications: Messages you send via WhatsApp, email, or contact forms
• Profile Information: Any information you voluntarily share with our coaching team

2.2 Information Collected Automatically

When you visit our website, we automatically collect:

• Device Information: IP address, browser type and version, operating system, device identifiers
• Usage Data: Pages visited, time spent, links clicked, referral source, scroll depth
• Location Data: Approximate geographic location based on your IP address (country/city level only)
• Cookie Data: Identifiers stored in browser cookies and local storage (see Section 5)

2.3 Information from Third Parties

We may receive information about you from:

• Meta (Facebook/Instagram): Advertising interaction data, custom audience matching
• Cashfree: Payment confirmation and transaction status
• YouTube: Viewing analytics for embedded videos on our site

3 How We Use Your Information

We use your information for the following purposes:

3.1 To Provide Our Services

• Process your purchase and deliver the automation system
• Provide personal coaching and WhatsApp support
• Send order confirmations and delivery updates
• Respond to your inquiries and support requests

3.2 To Improve Our Business

• Analyze website usage and optimize user experience
• Understand which content and features perform best
• Develop new products and services

3.3 For Marketing & Advertising

• Show you relevant ads on Facebook, Instagram, and other platforms
• Create custom and lookalike audiences for ad targeting
• Measure the effectiveness of our advertising campaigns
• Send promotional communications (only with your consent)

3.4 Legal & Compliance

• Comply with applicable Indian laws and regulations
• Prevent fraud and unauthorized transactions
• Enforce our Terms of Service

4 Facebook Pixel & Meta Technologies

4.1 What the Meta Pixel Does

The Meta Pixel tracks visitor activity on our website and reports it to Meta (Facebook). Specifically, it may collect:

• Page views and browsing behavior on our site
• Purchase events and transaction values
• Button clicks and form interactions
• Your IP address, browser information, and device identifiers
• Information from cookies set by Meta on your device

4.2 How We Use This Data

The pixel data is used to:

• Measure how effective our Facebook and Instagram advertisements are
• Create Custom Audiences of website visitors for retargeting ads
• Build Lookalike Audiences to find new potential customers
• Optimize our ad delivery to reach people most likely to purchase
• Track conversions from Facebook and Instagram ads

4.3 Data Shared with Meta

Through the Pixel, we share certain data with Meta Platforms. This data is processed by Meta under their own privacy policy. We may share:

• Your hashed email address (if provided during checkout) for matching
• Your hashed phone number (if provided) for matching
• Standard Event data (PageView, Purchase, etc.)
• URL parameters and referring pages

4.4 How to Opt Out

You can control how Meta uses your data through multiple methods:

• Facebook Ad Settings: Visit facebook.com/ads/settings to manage your ad preferences
• Ad Choices: Visit youronlinechoices.com to opt out of interest-based advertising
• Browser Settings: Use your browser's privacy settings to block third-party cookies
• Browser Extension: Install the Facebook Pixel Helper blocker or similar ad blockers
• Meta's Privacy Policy: Visit facebook.com/policy.php to understand how Meta processes your data

4.5 Data Deletion

If you want us to delete the data we have collected about you through the Meta Pixel or otherwise, please visit our Data Deletion Instructions page or email us at support@autogrowmedia.in. We will process your request within 30 days.

5 Cookies & Tracking Technologies

5.1 What Are Cookies

Cookies are small text files stored on your device when you visit a website. We and our third-party partners use cookies and similar tracking technologies (pixels, web beacons, local storage) to provide and improve our services.

5.2 Cookies We Use

• Essential Cookies: Required for the website to function. These cannot be disabled.
• Analytics Cookies: Track how visitors use our site so we can improve it (e.g., session duration, pages visited).
• Advertising Cookies: Set by Meta (Facebook) Pixel to track conversions and enable ad targeting. These may persist for up to 180 days.
• Session Cookies: Temporary cookies that expire when you close your browser (used for countdown timer state).

5.3 Third-Party Cookies

The following third parties may set cookies on our site:

• Meta Platforms (Facebook): For Pixel tracking and ad measurement
• YouTube / Google: For embedded video functionality
• Cashfree: For secure payment processing

5.4 How to Control Cookies

You can manage cookies through your browser settings. Most browsers allow you to refuse, delete, or be notified of cookies. Note that disabling certain cookies may affect your experience on our site.

• Chrome: Settings → Privacy and Security → Cookies
• Firefox: Settings → Privacy & Security → Cookies
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and Site Permissions

6 How We Share Your Information

We do not sell your personal information. We share your data only in the following circumstances:

6.1 Service Providers

We share data with trusted third-party service providers who help us operate our business:

• Cashfree Payments: For payment processing and fraud prevention
• Meta Platforms: For advertising measurement and audience creation via Pixel
• Google (YouTube): For video hosting and analytics
• WhatsApp / Meta: For customer coaching and support communication

All service providers are required to handle your data securely and only for the purposes we specify.

6.2 Legal Requirements

We may disclose your information if required by law, court order, or government authority — including compliance with the Information Technology Act, 2000 (India) and other applicable regulations.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business. We will notify you before your data is transferred and becomes subject to a different privacy policy.

6.4 With Your Consent

We may share your information for other purposes with your explicit consent.

7 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy:

• Purchase Records: 7 years (as required by Indian tax and accounting laws)
• Customer Support Records: 2 years from last interaction
• Marketing Data: Until you unsubscribe or opt out
• Website Analytics: 26 months (anonymized after 13 months)
• Cookie Data: As specified by each cookie (up to 180 days for Meta Pixel cookies)

After the applicable retention period, we securely delete or anonymize your data.

8 Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal data:

8.1 Your Rights

• Right to Access: Request a copy of the personal data we hold about you
• Right to Correction: Ask us to correct inaccurate or incomplete data
• Right to Deletion: Request deletion of your personal data (subject to legal obligations). See our Data Deletion page
• Right to Object: Object to processing of your data for marketing purposes
• Right to Portability: Request your data in a machine-readable format
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

8.2 Marketing Opt-Out

You can opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in any email we send
• Sending a WhatsApp message requesting to be removed from our list
• Emailing support@autogrowmedia.in with subject: "Opt Out"

8.3 Exercising Your Rights

To exercise any of the above rights, contact us at support@autogrowmedia.in. We will respond within 30 days. We may need to verify your identity before processing your request.

9 Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction:

• All payment transactions are processed through Cashfree's PCI-DSS compliant platform
• Our website uses HTTPS/SSL encryption for data in transit
• We do not store your payment card details on our servers
• Access to personal data is restricted to authorized team members only
• We regularly review and update our security practices

Despite our best efforts, no method of transmission over the internet is 100% secure. If you believe your data has been compromised, please contact us immediately at support@autogrowmedia.in.

10 Third-Party Links & Services

Our website may contain links to third-party websites (e.g., YouTube, WhatsApp) and embeds third-party content. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies:

• Meta / Facebook: facebook.com/policy.php
• Google / YouTube: policies.google.com/privacy
• Cashfree: cashfree.com/privacy

Once you leave our website, this Privacy Policy no longer applies.

11 Children's Privacy

Our services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child under 18 without parental consent, we will take steps to delete that information promptly.

If you believe we have inadvertently collected information about a child, please contact us at support@autogrowmedia.in.

12 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable laws. When we make significant changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify you via email (if you are a customer) or by displaying a notice on our website

Your continued use of our website after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

13 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: